Med-Easi Trade portal Guide

A Step-by-Step Guide to Signing In, Placing Orders and Tracking Deliveries
1. Sign in to your account with 6-digit code

1. Enter your email address.

2. Click on 'Send me a code'.

3. Check your email for the 6-digit verification code.

4. Enter the code on the sign-in screen.

5. Click on 'Verify & Sign In'.

1. Sign in to your account with your password

1. Enter your email address.

2. Click on 'Sign in with password'.

3. Enter your password.

4. Click on 'Sign In'.

2. Select your products

1. From the main navigation on the left-hand side, select 'Products'.

2. Browse the available products by using categories in top navigation bar, filters or search feature to find what you need.

3. Click on the product you want to order.

4. Review the product details, including the available options and pricing.

3. Add a Product to Your Cart

1. From the product page, select 'Add to Cart'.

2. Select the required quantity.

3. Continue shopping if you need to add more products.

4. When you have selected all the products you need, open your Cart.

5. Review the products and quantities before proceeding to checkout.

5. Place Your Order

1. Select the Cart icon an the top of the page to open your cart.

2. Review the products you have selected.

3. Check the quantity for each product.

4. Update the quantities if needed.

5. Once your order is correct, click on 'Place Order' to continue.

6. Complete Your Order

1. If required, enter your 'Customer Reference'. This can be used to add your organisation's internal purchase order or reference number.

2. Add any relevant 'Delivery Notes', such as specific delivery instructions.

3. Review your order details, including the products, quantities and delivery information.

4. Select 'Complete Order' to submit your order.

5. Once your order has been submitted, you will receive confirmation that your order has been placed.

7. View your orders

1. Select 'View My Orders' to see your order history.

2. Find the order you want to review from the list of orders.

3. Select the relevant Order Number to open and view the full order details.

8. Track your delivery

1. From the left-hand menu, select Tracking.

2. Find the order you want to track from the list.

3. Select the relevant Order Number to view the tracking details.

4. Your delivery status and tracking information will be displayed, allowing you to follow the progress of your delivery.

EXPERIENCE THE DIFFERENCE

Why Partner with Homecare Medical?

With over 35 years of experience supporting healthcare professionals across Ireland, Homecare Medical provides trusted equipment solutions for nursing homes, residential care providers, and healthcare organisations. 


Our team can help you assess your facility’s needs and identify the most suitable combination of nursing bed and digital care technologies for your residents and staff.

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Ongoing Support
Access reliable customer and technical support when you need it
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Dedicated Trade Portal
Simplify purchasing with trade pricing, online ordering and order visibility
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Expert Product Guidance
Get the right solutions with expert advice and assessment
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Nationwide Irish Expertise
Rely on experienced healthcare supply support across Ireland

Frequently Asked Questions

How do I find out if the equipment I need is available?
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Contact our team with details of the equipment, quantity, rental period and delivery location. We can then advise on availability and suitable rental options.
How long can I rent equipment for?
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Rental is available for both short- and long-term requirements. The rental period can be discussed based on the equipment needed and your organisation's requirements.

Can rental equipment be delivered to our facility?
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Yes. Delivery and collection can be arranged as part of the agreed rental service. We can discuss your location and delivery requirements when arranging your rental.
What happens if rental equipment needs a repair?
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Contact our team if rental equipment develops a fault or requires attention. We can advise on the appropriate support and next steps.

Is rental equipment decontaminated before use?
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Suitable rental equipment is cleaned and decontaminated before being provided for reuse, helping prepare it for the next rental period.

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