Price Match Promise
At Homecare Medical, our Price Match Promise gives you the opportunity to request a better price if you find the same healthcare, mobility or daily living product advertised for less elsewhere. Simply submit your request using the form below.
Our Customer Service team will review the competitor's offer and, if approved, provide you with a personalised price match so you can enjoy great value when shopping with Homecare Medical.
How to request a price match
1
Make sure it's the same product
Check that the brand, model, size, variant and specification match the product available from Homecare Medical.
2
Send us the details
Complete the form with the competitor's name, product link and price, and the Homecare Medical product you wish to buy.
3
We will review your request
Our Customer Service team will verify the competitor's offer and compare both products and prices on a like-for-like basis.
4
Receive your price match offer
We will email you with the outcome. If approved, we will send your personalised discount and instructions on how to use it.
Fill out my online form.
Price Match Promise – Terms & Conditions
Identical products: The product must match the brand, model, size, variant and specification of the product offered by Homecare Medical.
Eligible retailers: The competitor must be a retailer based in Ireland and selling to customers in Ireland.
Product availability: The competitor's product must be currently advertised and available to purchase at the time of review.
Verifiable prices: A valid product link or other evidence of the competitor's advertised price must be provided.
Like-for-like comparison: Prices are assessed on the same basis, taking VAT and applicable delivery charges into account.
Promotional prices: Promotional offers, discount codes, clearance prices and other special offers are subject to individual assessment.
Price changes: The competitor's advertised price and product availability must remain valid when the request is reviewed.
Individual assessment: All requests are reviewed by our Customer Service team. Submitting a request does not guarantee approval.
Additional information: We may contact you if further details are required to verify the offer.
Before purchasing: Customers should wait for confirmation of an approved price match before placing their order.
Approved offers: Any approved price match applies only to the product and offer confirmed by Homecare Medical. The personalised offer will include details of its validity and how to use it.
Price Match Promise FAQs
Should I request a price match before placing my order?
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Yes. Submit your request before purchasing and wait for our confirmation before placing your order.
Which retailers are eligible for a price match?
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We consider offers from retailers based in Ireland that sell to customers in Ireland. Each request is assessed individually.
Will I receive a discount code if my request is approved?
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If your request is approved, we will email you with your personalised price match discount and explain how to apply it to your purchase.
What if the competitor's price is no longer available?
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We can only consider prices that are currently advertised and available to purchase when we review your request.
Are delivery charges and VAT included in the price comparison?
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Yes. We take VAT and applicable delivery charges into account to ensure a fair comparison.
Can promotional prices or discount offers be matched?
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These may be considered, but each offer is assessed individually. Eligibility depends on the promotion's conditions and whether the price can be verified.
